Vidi vs Mailsuite at a glance
Both tools tell you when an email is opened. The differences are what you pay, which inboxes are covered, and whether a signature shows up on the free tier.
Mailtrack became Mailsuite and the naming confuses everybody — if that is what brought you here, Mailtrack vs Mailsuite sorts out which is which before you compare anything.
| Feature | Vidi | Mailsuite |
|---|
| Starting price | $2.99/month (limited launch price) | Free (with signature), paid tiers to remove it |
| Also works on Outlook.com & Yahoo Mail | Yes | Gmail-focused |
| Honest handling of automated opens | Yes — machine opens labelled, not faked | Reports raw opens |
| Signature added to your emails | None, on any plan | “Sent with Mailsuite” on the free plan; none on paid plans |
Why people switch from Mailsuite to Vidi
1. It costs less
Vidi is $2.99/month with a 30-day money-back guarantee — a limited launch price that will rise later. Mailsuite’s paid tiers, where the free plan’s signature and feature limits go away, cost more.
2. It also covers Outlook.com and Yahoo Mail
Mailsuite is Gmail-focused. If some of your email lives in Outlook.com or Yahoo Mail, Vidi tracks those from the same extension too.
3. An honest green tick
Vidi only turns the tick green on a genuine human open, and labels machine pre-fetches (like Apple Mail Privacy Protection) honestly rather than counting them as real reads — so you’re not misled. More in Apple Mail Privacy Protection and open tracking, and the measured version of it in 730 real opens, broken down, where 22% of recorded opens turned out not to be a person at all.
4. No signature, without needing to upgrade
Free Mailsuite adds a “Sent with Mailsuite” signature to every email, which tells the person you’re chasing that you’re watching. Mailsuite removes this on its paid tiers, same as Vidi does by default — so if you’re already on a paid Mailsuite plan this isn’t a reason to switch, but if you’re on the free plan and don’t want to pay Mailsuite’s higher tier just to lose the signature, Vidi gets you there for less.
What Mailsuite costs
The prices below are Mailsuite’s own, and they are worth seeing in full rather than summarised — the cheapest tier is rarely the one that does what you came for.
| Mailsuite plan | Price |
|---|
| Free | €0 user/month Adds a promotional signature to every email |
| Mailtrack | €6.99 user/month Last 7 days of tracking history |
| Mailsuite | €19.99 user/month Full tracking history |
Pricing verified on 20 September 2026, read from Mailsuite’s own pricing page. Prices change; if you spot one that has, tell us and we will fix it.
When Mailsuite makes sense
Mailsuite has a genuinely free plan, and if you don’t mind the signature or you’re already paying to remove it, it’s a reasonable choice — its paid tiers are just as signature-free as Vidi. Vidi’s edge is price and coverage: Gmail, Yahoo Mail and Outlook.com from one extension, for less than Mailsuite’s cheapest paid tier. If that’s what you’re after, try Vidi, with a 30-day money-back guarantee. You can also compare the original Mailtrack alternative.