Comparison
HubSpot’s email tracking is genuinely good — but it lives inside the HubSpot CRM, logging contacts and nudging you toward Sales Hub plans. If you just want to know whether your email was read, you don’t need a CRM to do it. Vidi is a standalone read-receipt tracker for $2.99/month as a limited launch price.
Both tell you when an email is opened. The difference is whether that answer comes wrapped in a CRM, what it costs, and whether the tracking is silent.
| Feature | Vidi | HubSpot email tracking |
|---|---|---|
| What it is | A focused read-receipt tracker | Tracking inside the HubSpot CRM |
| Requires a CRM account | No | Yes |
| Logs the recipient as a contact | No | Yes, by design |
| Honest handling of automated opens | Yes — machine opens labelled, not faked | Reports raw opens |
| Also works on Outlook.com & Yahoo Mail | Yes | Gmail & Outlook via extension |
| Starting price | $2.99/month (limited launch price) | Free tier, then Sales Hub pricing |
HubSpot is built to capture every contact and open into a sales database. For a client pitch or a personal email, you often don’t want that record to exist. Vidi shows you the read status privately and builds no CRM profile of the person.
HubSpot’s free tier limits tracked notifications and steers you toward paid Sales Hub plans. Vidi is a flat $2.99/month launch pricing — a limited launch price that will rise later — with a 30-day money-back guarantee.
Vidi only turns the tick green on a genuine human open and labels automated pre-fetches (like Apple Mail Privacy Protection) honestly rather than counting them as reads. More in Apple Mail Privacy Protection and open tracking.
The prices below are HubSpot Sales Hub’s own, and they are worth seeing in full rather than summarised — the cheapest tier is rarely the one that does what you came for.
| HubSpot Sales Hub plan | Price |
|---|---|
| Free | $0/mo Up to 2 users |
| Starter | from $20/mo/seat from $7/mo/seat billed annually |
| Professional | from $100/mo/seat from $90 annually, plus a one-time $1,500 onboarding fee |
| Enterprise | from $150/mo/seat Plus a one-time $3,500 onboarding fee |
Pricing verified on 20 September 2026, read from HubSpot Sales Hub’s own pricing page. Prices change; if you spot one that has, tell us and we will fix it.
If you already run your sales pipeline in HubSpot and want tracking logged against every contact, its email tracking is a natural fit. Vidi is the better choice when you send important personal or client-facing emails and just want to know they were read — without a CRM in the middle. If that is you, try Vidi with a 30-day money-back guarantee, or compare the Mailtrack alternative and Saleshandy alternative.
Vidi turns every important email into a clear grey-tick / green-tick answer — across Gmail, Yahoo Mail and Outlook.
Vidi runs in desktop Chrome
Email yourself the link and set it up in two minutes when you are at your computer.
One email now, and one reminder in three days if you have not set it up. Nothing else. Already on a computer? Sign up here.
Free for 5 tracked emails a month, no card · Unlimited from $2.99/month launch pricing, locked in for as long as you stay · 30-day money-back guarantee · Cancel in two clicks · 94 of 100 left at this price